Types of Scheduling in Healthcare- A Comprehensive Guide

Written By admin

May 27, 2021

Scheduling in hospitals using healthcare staff scheduling software intends to improve the match between patient and healthcare resources. This saves time and executes things conveniently for the patient and the hospital staff. The workload is mounting on the team; even a single mistake can lead to a patient’s life being at risk. Sadly, many hospitals lack medical staff scheduling software in the system that matches patient needs.

The key to good scheduling is being proactive and understanding the culture, management, systems, software, and track data of history to forecast the future. Let’s dive into the different types of scheduling and ways to manage it so that you can make your staff work hassle-free and provide the best service.

Shift Scheduling

This is one of the types of scheduling that plays an important role in managing hospital workforce.


Before starting to schedule, you must keep in mind that the nursing staff has too much on their plate. And, your scheduling must be done to keep your staff safe and satisfied. What can be a better way to build better relationships with your staff than knowing their preferred timings. 

The reason behind this is; first, your staff will appreciate you for asking them because many nurses/hospital staff have a family to look after; some are still studying and have to manage work-life balance. Secondly, the more your managers know about staff preference, the process gets easier to work on.

Be Proactive

Schedule everything in advance using a healthcare staff scheduling software at least a week before. If you think you have scheduled it all the way perfectly, the reality is it will get multiple alterations, and some on time changes can also happen. But the benefits of scheduling in advance using a medical staff scheduling software is the situation will stay in your control, and you can get the work done in the best possible way.

Avoid scheduling overtime

The dark area of the industry needs to be brought to light. Most of the time, nurses work overtime, which makes them frustrated and lacks energy and alertness. That leads to declined patient care and might lead to a significant accident. Knowing the staff work preferences helps to avoid unnecessary overworking and schedule using staff scheduling software for healthcare.

Patient Scheduling:

This is one of the types of scheduling that seems to be the most straightforward task, but it’s not. It is crucial to schedule efficiently and conveniently to get due attention from the doctor, and a doctor can provide good service to the patient.

Scheduling can get easier if appropriately managed by keeping the following notes in mind.


Check out the list of appointments and see patient history. You will find the patients who need to be the top priority, while some don’t even need to be there on the list.

Some appointments can be solved by calling them. That helps get people proper care who need it the most, and they must be the top priority.

Keep the waiting list: If someone cancels the appointment, the patient from the waiting list can be added to that time slot. The software makes it easy to schedule and reschedule and makes it convenient for the patients


Give a reminder via call, email, text message. That will reduce the chances of on-time cancellation. And if cancellation happens, someone from the waiting list can get the advantage of it.

Not every patient is the same; some patients have high acuity levels. High acuity patients mean the patients who are dealing with some challenging medical condition. These patients must be handled with care by staff, and they must be provided with a convenient schedule and kept in top priority because a slight mistake can put the patient’s life at risk.

The home healthcare schedule:

The home health care schedule consists of scheduling the appointment of visits at the patient’s home. This is one of the types of scheduling that mostly makes things convenient for old citizens; they can take advantage of technology and experience better service at home.

The question below will help you to schedule better.

Which member will be assigned to a particular patient?

Who will be going alone, and which patient needs a group of staff to manage the situation?

Which routes will be followed?

Well, these questions cannot have independent solutions before scheduling. One must research them properly. The research will help save time and money if the two patients are in the same area, the staff can walk in together. If a patient needs treatment for two different problems, the manager should assign a person who has the skill to solve both of them.

Room Scheduling

Room schedule is one of the common problems faced by many hospitals. OT room scheduling is done months before, whereas other rooms like ICU are managed as per emergency. To make the process comfortable for staff and patients, applying the following steps will help. 

The room must be empty before the new patient is admitted; rechecking saves patients time.

The rightward must be allotted to the right patient software, which can save time

If software or application is used to know which patient is in which room, this keeps updated to all the staff. And, a lot of mistakes can be avoided and more work can be done in less time.

Is there a way that can solve this problem of management and scheduling? 

Is there a technology that can make the work easier for the doctor and patients? 

Can we make Shift Scheduling, Patient Scheduling, Home Health Care Scheduling, Resource Scheduling, & Room Scheduling as simple as ordering a pizza with a few clicks?

It’s possible only if the hospitalist gets analytics of the workforce on their mobile device instead of manual spreadsheets or paper. With DOCKYO, the healthcare staff scheduling software, it’s possible to manage staff and schedule the timing smartly and effectively.

It’s an intelligent medical staff scheduling software where you can optimize shift management, quickly update staff about changes in any schedule, all that in one screen, and with an easy-to-use application.


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